Online High School ClassesTM (“OHSC”, “we”, “our”) is committed to protecting the privacy, confidentiality, and security of our customers (families), students, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our site or registering for services, you consent to the terms of this policy.

What Information We Collect

Personal Identification Information

We may collect personal information from users in a variety of ways, including when users:

  • Visit our website
  • Register for courses
  • Submit a form
  • Complete payments
  • Contact us for support

Information related to enrollment collected may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Student’s date of birth
  • Time zone

We only collect personal information that is voluntarily submitted, and users can choose not to supply it, although this may limit access to certain services.

Non-Personal Identification Information

We may also collect information such as:

  • Browser type and version
  • IP address
  • Device type and operating system
  • Usage patterns on our website

Academic Records

We retain academic records for each Online High School ClassesTM course take by each student as required by provincial regulations, typically:

  • Academic records: 7 years
  • Inactive accounts: up to 2 years
  • Communications and support requests: as needed for service delivery

Information is securely deleted or anonymized once it is no longer required.

These records are property of Online High School ClassesTM, and we release them only to the customer and student. We do not fulfill record requests made by schools without written email consent of the parent or adult student.

Web Cookies & Analytics

Our website may use cookies for basic technical functioning and to improve user experience. These cookies help remember user preferences and track anonymized web analytics via Google Analytics. This tool collects usage data (e.g., browser, IP, pages visited), but does not personally identify users.

Users can disable cookies in their browser settings or install Google’s Analytics Opt-Out Tool.

How We Use Your Information

We use the information we collect to:

  • Operate and maintain our website
  • Process course registrations and payments
  • Deliver online learning services and academic records
  • Provide customer support
  • Communicate updates, schedules, and service notifications
  • Improve our services and content

We never sell or rent your data to third parties, nor do we allow our teachers or staff to use any portion of it outside of Online High School ClassesTM.

Children’s Privacy

We accept students on or above the age of fourteen. In such cases, parental or guardian consent is required to register and participate. We collect only the information necessary to deliver educational services and take extra care to protect the privacy of minors.

Parents/guardians may contact us at any time to access, correct, or request deletion of their child’s information.

Zoom Live Online Classes Access & Recording

Our Zoom live online classes are accessible only to Online High School ClassesTM teachers and students enrolled in the specific class. We actively block access to unauthorized users to provide a safe private online learning space. Our classes are recorded for students to review them. We reserve the right to provide class recordings as samples to potential customers, but we do not post or provide recordings that contain private information shared by students.

Where Your Data is Stored

Your information may be stored in:

  • Canada – Primary servers and internal systems
  • United States – Limited use of third-party tools or backups

We only use service providers that meet high standards of data security and confidentiality.

Third-Party Services

We may share limited personal information with trusted third-party vendors solely for the purpose of delivering our services. These may include:

  • Stripe – Secure payment processing
  • Google Analytics – Anonymized website usage tracking
  • Cloud and backup providers – Secure hosting and storage
  • Internal LearnDash – Course delivery and student records

All third-party providers are contractually obligated to protect your information and comply with applicable privacy laws.

Again, we do not sell, trade, or rent your personal information.

Our website may contain links to external websites. Links to external websites are provided for convenience. We are not responsible for their content and do not endorse or guarantee their accuracy. We encourage users to review third-party policies when visiting external links.

Access, Correction & Consent Withdrawal

Under PIPEDA, you have the right to:

  • Request access to your personal data
  • Correct inaccurate or outdated information
  • Withdraw consent (where applicable)

To make such requests, please contact Online High School ClassesTM Support.

Breach Notification

In the event of a data breach involving your personal information, Online High School ClassesTM will:

  • Promptly notify affected individuals
  • Report to the Office of the Privacy Commissioner of Canada, if legally required
  • Take corrective action to prevent recurrence

Newsletters and Promotions

Enrolled customers and students are automatically added (subscribed) to the mailing list for that academic year. This is to update customers and students about Online High School ClassesTM and events or promotional information. You may unsubscribe at any time via the link in the email or by contacting us directly. Online High School ClassesTM is not responsible for any information missed through opting out of the mailing list.

Location Data

If you use features such as our registration form, we may ask you to confirm your location (e.g., to calculate local fees). This information is used only for service delivery and internal analysis.

Changes to this Privacy Policy

Online High School ClassesTM may update this Privacy Policy periodically. When we do, we will post the revised version with the updated date. For active students, we may also send a notification via email.

We encourage users to review this page regularly to stay informed about how we protect your data.

Contacting Us

If you have any questions about this Privacy Policy or your personal information, please email Online High School ClassesTM Support. Subject: Privacy Inquiry

Intellectual Property

Online High School ClassesTM owns the intellectual property rights to all underlying text, media, and content on this site unless otherwise stated. Use of this content is governed by the following conditions:

Limited License

  • View and display content for personal, non-commercial use
  • Print or download content with the copyright notice intact

You may not:

  • Modify or reuse content for commercial purposes
  • Copy, distribute, or reverse-engineer our source code

Copyright 2026 Online High School ClassesTM All rights reserved.